Family Owned & Operated. Completely Client Focused.
President & CEO
Around the Clock is just that: your 24/7 telemessaging call center that you can count on for the utmost in reliability and client commitment.
Founded in 1989 by Chris and Mark Jagel, now with decades of active and dedicated call center service to our credit, we have earned the trust and confidence of businesses and organizations in several industry sectors, including medical, legal, property management, fuel supply … just to name a few.
From our spacious and modern offices in Wethersfield Connecticut, we answer more than 1.3 million calls each year, and treat each one like it’s the first and last call we’ll ever take…that’s how we invite you to judge our worth, and not just on the totality of our experience or company track record.
We can pattern our call answering services, at your request, after those that have and continue to work effectively for others in your industry. Our 24 Hr Answering Services are fully customized to your most exacting requirements.
In addition to providing the best answering services, Around the Clock devotes substantial resources to researching, developing, and integrating the latest communications technologies into our operational infrastructure, including cutting-edge outbound and inbound call center telephone systems, VOIP, advanced IVR, order processing software, and sophisticated automation systems designed to lower client costs and streamline operations, increasing productivity and profits.
Vice President & COO
Our mission is to provide our clients, and by extension their customers and clients, with superior communications products and services which meet and exceed your needs, provide our employees with fulfilling work and advancement opportunities, and contribute to the well-being of ourselves and the betterment of our community.
For your protection and the continuity of your business, we have mirroring hard drives and a second identical server that functions in real time. Add to that a natural gas powered generator and automatic transfer switch (available and ready should the power ever go out), and you have even more reason to feel confident in your choice of Around the Clock.
Around the Clock. That’s who we are. And that’s when we’re on the job.
For more information or to request a quote on how we can best serve you, we invite you to call or email us today.
Contact us to ask questions or request a quote today.