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Category Archives: Telephone Answering Services

How Can My Medical Receptionist Better Handle Sporadic Call Volume?

This is a dilemma that every office faces today.  Call volumes differ daily, typically medical offices are busiest on Mondays and following holidays.  Call volumes also fluctuate throughout the year depending upon the season and the specialty of the practice. … Continue reading

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What Is HIPAA Compliance?

HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place … Continue reading

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5 Myths About Call Centers In Connecticut

Many people often associate call centers with large companies like cable television providers; however, call center services can benefit businesses in a variety of different industries, from plumbing to marketing. Actually, many industries have begun to embrace call centers. Answering … Continue reading

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Is It Time to Engage a Professional Call Center?

If any of the following scenarios sound familiar to you, it may be time to look into hiring a remote receptionist service. Everyone is on the phone: If you look around your office and notice that everybody is spending more … Continue reading

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What Are The Benefits Of Hiring A Telephone Answering Service?

Why you should hire a call center for you CT business Help your small business: Call centers aid employees of small businesses so that they can increase their focus and productivity. Many employees answer phones while they are working on … Continue reading

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What Should I Consider Before Hiring A Telephone Answering Service?

Is it time to hire live professional phone services for your business? Telemessaging and dispatch services ease you of the routine functions which are easily handled by a virtual receptionist and enables your clients to chat with a representative from … Continue reading

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