Tag Archives: telemessaging

How Can My Medical Receptionist Better Handle Sporadic Call Volume?

This is a dilemma that every office faces today.  Call volumes differ daily, typically medical offices are busiest on Mondays and following holidays.  Call volumes also fluctuate throughout the year depending upon the season and the specialty of the practice. … Continue reading

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What Is HIPAA Compliance?

HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place … Continue reading

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