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Founded in 1989 by Chris and Mark Jagel, now with decades of active and dedicated call center service to our credit, we have earned the trust and confidence of businesses and organizations in several industry sectors, including medical, legal, property management, fuel supply … and many more.

We can pattern our call answering services, at your request, after those that have and continue to work effectively for others in your industry. Our 24 Hr Answering Services are fully customized to your most exacting requirements.

In addition to providing the best answering services, Around the Clock devotes substantial resources to researching, developing, and integrating the latest communications technologies into our operational infrastructure, including cutting-edge outbound and inbound call center telephone systems, VOIP, advanced IVR, order processing software, and sophisticated automation systems designed to lower your costs, streamline your operations, increase your productivity and improve your profits.

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The providers at the Chase Outpatient Center have been impressed with the quality of service that Around the Clock has provided. Their operators have been professional, courteous, and helpful. On the rare occasion when there has been some confusion or concern, their management has addressed the concern promptly and effectively. We are very glad that we made the decision to switch to Around The Clock.

Daniel G. Tobin
|Daniel G. Tobin, M.D., Medical Director|Chase Outpatient Center (Alliance), Various Locations

It is with great pleasure we, as a group, endorse Around the Clock for their high caliber of services. Norwich Orthopedic Group has been a client of Around the Clock since 1997. Their staff and customer service are second to none, anticipating the needs of our callers and providing the prompt and courteous service we have come to expect.

H. Murphy
|H. Murphy|Orthopedics Partners, Franklin, CT

Alliance Medical Group has been a client of Around The Clock since 2005. During that time, we have found Around The Clock to be reliable and professional. Alliance has grown considerably since then and today relies on Around The Clock more than ever. Whether you are a multi-office operation like Alliance or a solo practitioner, we would recommend Around The Clock for your answering service needs

Renate H. Marshall, Office Manager
|Renate H. Marshall, Office Manager|Alliance Medical Group, Various Locations

I have entrusted my business with Around The Clock and have been very happy with the results. They provide me with the after-hours emergency coverage for my business to handle a variety of calls from fires to floods and everything in between. Their staff are intimately familiar with the needs of my residents and have been very capable at deciphering true emergent calls from nuisance calls. Thanks to the staff for a job well done

E. Schaefer
|E. Schaefer|Glastonbury, CT

Phenomenal job ...

Just a quick note to let you know what a phenomenal job your staff did the past two weeks at fielding the calls that came into our office. For the first time in the fourteen years I have been at ServiceMaster Clean, we had to rely more than ever on your services as we entrusted your team to handle all of our calls “around the clock” for an entire week. Due to the volume of calls that we were receiving as a result of the recent flooding, the two of us in the office couldn’t have even begun to manage that type of volume without your assistance.

We sincerely appreciate the efforts of all of your staff and their willingness to assist us and our customers in a courteous and professional manner. Thank you

Shannon Buganski
|Shannon Buganski|Service Master Clean of Old Saybrook, Middletown, Essex and Guilford