Tools

We Have the Sophisticated Technology That Makes it All Run…Smoothly.

It takes more than professional and dedicated people to run a successful answering service business.

It takes the best equipment, the latest technologies, live virtual operators and the back-up systems to make sure we’re up and running, 24/7, no matter what.

And that’s exactly what Around the Clock Answering Service offers you.

In addition to our main server with mirroring hard drives, we have a back-up server, one that’s identical to the other and functioning in real time, at all times.

Our online UPS (uninterruptable power supply) continuously provides clean power to all our technology thereby eliminating the effects of brownouts, spikes and surges.

In the rare event of a power failure in our Wethersfield, CT offices, we have a natural gas-powered electrical generator that would kick in the moment the main power supply shuts down. The generator system includes an automatic transfer switch.

Want more details on our computer and technology systems? We’ll be happy to answer all your questions.

Phone: 860-529-6881
Toll Free: 800-400-5483

Contact us to ask questions or request a quote today

Meet Our Staff

Melissa Haley
Supervisor

Melissa began her professional career as a customer service rep. for J.C. Penny in 1990. Four years later, she brought her energy and drive to Around the Clock … first as a Telephone Operator. Six months later, she was promoted to Lead Operator and, in 1997, to Shift Supervisor. Like all our supervisors, Melissa oversees daily operations and takes part in ongoing training. Her flexibility is such that she’s available to work all three shifts as needs and circumstances require.