As all of you know, the novel coronavirus is causing massive shut downs and cancelations. Here at Around the Clock, we will continue to answer and dispatch your calls in our call center and remotely. Our team’s top priority, as it has been for the past 30 years, is to continue to provide you with the exceptional service and professionalism you have come to expect, 24 hours a day / 7 days a week. As leaders, our most important consideration is to ensure our staff is working in a clean environment, practicing exceptional hygiene, and are following proper protocols to keep everybody healthy.
Please let us know if you would like to set-up or change a custom, pre-recorded greeting for your callers. Perhaps you would like to get across a special message to your callers in regards to the coronavirus or your office hours. Additionally, please keep us informed of any changes so we can better answer your callers’ questions.
Lastly, we are also offering an enhanced referral program. Many businesses may be in desperate need for professional telephone answering services during this time of turmoil. If you know somebody who could utilize our services, please send them our way. When they pay their first bill, as a special thank you, you will receive a $150 credit on your account.